The Macquarie Dictionary's Word of the Year was announced yesterday, and it's enshittification.
Macquarie is catching up here, since enshittification was the American Dialect Society's WOTY in 2023.
The Macquarie announcement gives us a gloss ("the gradual deterioration of a service or product brought about by a reduction in the quality of service provided, especially of an online platform, and as a consequence of profit-seeking"), but not a citation or a quotation for the origin. The ADS announcement explained the source, and gave a quote, but didn't give us a link:
The term enshittification became popular in 2023 after it was used in a blog post by author Cory Doctorow, who used it to describe how digital platforms can become worse and worse. “Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification,” Doctorow wrote on his Pluralistic blog.
So here's the source for that ADS quote: Cory Doctorow, "Tiktok's enshittification", pluralistic.net 1/12/2023.
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