Archive for Language and business

Gyro, part 2

There's a chain of about half-a-dozen fast food restaurants called Gyro Shack in Boise, Idaho, where I find myself now.  They're cool little shops, just as Boise is a cool (big-)little city spread across a broad, flat plain (nearly three thousand feet in elevation) that lies at the foothills of the Rocky Mountains.

Several things about gyros perplex me.  One is how the cones of meat on the vertical, rotating spit cohere and do not fall to pieces, but docilely hang in place oozing their mouthwatering juices waiting to be sliced off, layer after layer.  One traditional gyro meat recipe states:  "Processing the meat in the food processor and overworking it ensures that the proteins in the meat stick together, like sausage." (source)  I still don't get it, since sausage has a casing to hold it together.

Never mind about that physical matter for now,  What really bothers me (and lots of other people), is how to pronounce that four-letter word.

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Pre-pre-meetings

The Indeed Editorial Team explains to us ("What Is a Pre-Meeting? (Plus Benefits and How To Host One", 8/18/2024) that

A successful meeting engages attendees, achieves organizational objectives and allows professionals to make informed decisions in an allotted time frame. Before the actual event occurs, employees may gather for a pre-meeting to help them prepare. Reserving time for a pre-meeting can enable you and your teammates to strategize for the official meeting by answering questions, developing checklists and preparing venues for presentations.

A 9/16/2024 note from Amazon CEO Andy Jassy ("Strengthening our culture and teams") explains that

As we have grown our teams as quickly and substantially as we have the last many years, we have understandably added a lot of managers. In that process, we have also added more layers than we had before. It’s created artifacts that we’d like to change (e.g., pre-meetings for the pre-meetings for the decision meetings, a longer line of managers feeling like they need to review a topic before it moves forward, owners of initiatives feeling less like they should make recommendations because the decision will be made elsewhere, etc.).

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"Welcome in!"

I'm in the little (population about two hundred) town of Wamsutter in southwest Wyoming.  It's just west of the Continental Divide and bills itself as "The Gateway to the Red Desert".  It is the largest settlement, and the only incorporated town in the Great Divide Basin.

The name Wamsutter is intriguing, but it doesn't sound Native American, like so many other toponyms in Wyoming.  As a matter of fact, Wamsutter was originally known as Washakie (c.1804/1810 – February 20, 1900) after the formidable Shoshone chief, but was later changed to its current name due to confusion with nearby Fort Washakie. No great loss for the Shoshone leader, since so many other places and things in Wyoming are named after him, including the excellent student dining center at the University of Wyoming in Laramie, in front of which stands a most impressive statue of the chief on his horse.  When the town decided to switch its name, at least they retained the initial "Wa" of the original designation, which reminds me of "The Good Old Song" of the University of Virginia, with its "Wah-hoo-wa" cheer, borrowed from Dartmouth.

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Click click

"Let’s ‘Double-Click’ on the Latest Cringeworthy Corporate Buzzword:  You may want to examine or delve into the phrase, which has become pervasive in conference calls and grates on many; ‘It’s almost like a joke’", by Te-ping Chen and Nicholas G. Miller, WSJ (7/9/24)

One of the fastest-spreading corporate buzzwords in recent years, “double-click” is both polarizing and pervasive. Particularly on Wall Street, the figure of speech is now being used as a shorthand for examining something more fully, akin to double-clicking to see a computer folder’s contents. Some, like [Ruben] Roy, find the idiom obnoxious or twee. Double-click defenders say the phrase encourages deeper thinking.

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Much ado: more about corporate jargon

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Eddie Bauer

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Pluperfect

Recently, we've had occasion to discuss how waitpersons in restaurants tend to say "perfect" no matter what we order (see, for instance, in the comments here).  Lately, I've noticed how the craze for perfection has spread to the grocery business.

I have a habit of carrying cash (my Chinese students barely know what cash is) around in a change purse (for coins and dollar bills) and a billfold for fives, tens, and twenties.  When it comes to paying, I have two general rules of thumb:

1. If possible, I like to pay the exact amount of the bill

2. I like to get rid of an excess of heavy change and bulky dollar bills that rapidly accumulate in my purse

To meet both of those desiderata, that sometimes entails fussing around a bit to count out the right amount.  It might mean that I end up giving the cashier slightly more than the exact amount.  Sometimes I even come up a penny or two or three short, in which case the cashier might make it up from the kitty.  No matter what, they almost always say "perfect" — especially  if I give them the precise amount owed, or close to it.

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On-the-job jargon

There seem to be a lot of people complaining about it these days, so maybe there's something to worry about here.  Francois Lang, who called this current wave of criticism to my attention asks whether academia is isolated from such horrors.

FWIW, here's what it's like in business:

"A look at the most annoying workplace jargon and why people are bothered so much"

NPR (September 5, 20235:15 AM ET), Heard on Morning Edition

I'll mention my favorite right off the bat:  "reach out to you".  I don't think it made the NPR list.

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Rebranding

Joshua Benton, "If other media companies thought about brand equity the way Elon Musk thinks about Twitter’s (er, X’s)", Nieman Labs 7/24/2023:

In the spirit of Tronc, Elon Musk has decided to throw away more than a decade of brand equity by changing the name of Twitter to…the letter X. Imagine if more media executives followed his lead.

Benton offers several analogies, of which the first one is (in my opinion) the best:

NEW YORK, July 24, 2023 — The New York Times Company (NYSE: NYT) is proud to announce the new brand identity of its flagship news product: -.

The new glyph-driven name, to be pronounced “hyphen” or “The News Organization Formerly Known As The New York Times,” connects the company to its rich, 172-year-long history — in particular, the period from 1851 to 1896 in which it displayed its name as “The New-York Times.”

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Flash sale

Ben Zimmer spotted this interesting street sign in the New York Times photo essay, "DMs from New York City" (June 26, 2023).

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How to use "Six Skins" in a slogan to solicit business in the PRC

From the Twitter account of the famous popular science writer and muckraker, Fang Zhouzi / Fang Shimin:

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Have a good / great (rest of [your / the]) day

In the "old days", when you were departing from a store or other premises, people would say to you, "have a good day".  In some cases, they might replace "good" with "great".  Within the last year or two, however, I've been hearing people who work in shops more and more say "Have a good rest of the day" or "Have a good rest of your day".  When I first heard such goodbyes, especially the latter variant, I thought they were unnatural.  I am still somewhat taken aback when I hear this sort of adieu, but since so many shopworkers and other people are saying it to me nowadays, I am gradually beginning to take it for granted, and am almost tempted to say it to others instead of "goodbye" once in a while, but it will take some time, maybe years, before I grow accustomed to saying it myself.

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Wawa

[Preface:  scores of versions of the Wawa logo here.  Take a look before plunging in to the post.]

Brother Joe told me the good news that Wawa stores are coming to my home state of Ohio!

Wawa's are great!  Anyone who went to Penn would know this because their stores are near the campus and their hoagies / subs, salads, mac and cheese, coffee, snacks of all sorts, etc. are tasty and wholesome.  I could practically live out of Wawa's.

Chinese chuckle when they encounter the word "Wawa".  The first thing they think of is "wáwá 娃娃" ("baby; child; doll") — note the female radicals on the left, but secondarily they might think of "wāwā 哇哇" ("wow wow") — note the mouth radicals, or tertiarily they might think of "wāwā 蛙蛙" ("frog") — note the insect / bug radicals.  The name just somehow sounds funny.  Cf. what we were saying about sound symbolism in "The sound of swearing" (12/7/22).

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