Greg Corrado, "Computer, respond to this email", Google Research Blog 11/3/2015:
I get a lot of email, and I often peek at it on the go with my phone. But replying to email on mobile is a real pain, even for short replies. What if there were a system that could automatically determine if an email was answerable with a short reply, and compose a few suitable responses that I could edit or send with just a tap? […]
Some months ago, Bálint Miklós from the Gmail team asked me if such a thing might be possible. I said it sounded too much like passing the Turing Test to get our hopes up… but having collaborated before on machine learning improvements to spam detection and email categorization, we thought we’d give it a try. […]
We’re actually pretty amazed at how well this works. We’ll be rolling this feature out on Inbox for Android and iOS later this week, and we hope you’ll try it for yourself! Tap on a Smart Reply suggestion to start editing it. If it’s perfect as is, just tap send. Two-tap email on the go — just like Bálint envisioned.
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