Never fails: semantic over-achievers
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I am quite certain that the reviewer kiwi78 was trying to do good things for the Nahm restaurant in Knightsbridge, a district of south-west London. But the comment left at the Bookatable.com site's page about Nahm actually said that the restaurant "never fails to disappoint."
Think about it for a moment. For the restaurant, that's not good, is it? Disappointing. It couldn't fail to disappoint.
But look at the full context of kiwi78's remarks:
Nahm never fails to disappoint on flavour & service. Dishes are complex yet superbly balanced & always beautifully presented. If you're new or not confident with Thai food the staff are very attentive & knowledgeable.
It's supposed to be a great review. And the restaurant took it for that: the management has started including kiwi78's comment in its advertising material!
It's another sad case of overnegation: of not keeping adequate track of how many negations have piled up so far, and adding one more than you intended.
Disappointing someone is basically the contradictory of satisfying them. So we have:
Hat tip to Language Log reader Humphrey Evans.
[It's not false that I haven't failed to not enable comments.]